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Terms & Conditions
TERMS AND CONDITIONS OF USE

We reserve the right to reject any order you place with us for any reason. For example, we may reject your order if we know or suspect that you intend to resell some or all of the products specified in your order as a part of a commercial business.

By using our website, you accept and agree to our Privacy Policy.

Your personal information will be used, according to our Privacy Policy, to process your order and tell you about our products and services.

   

WEBSITE CONTENT

While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce the colours of our products.

Information on this website is subject to change without notice.

   

PRE-SALE POLICY

1. Pre-sale products will provide the corresponding benefits, and will be issued after the specified date

2. If the pre-sale product fails to be issued within 5 business days after the specified delivery date, we will notify the user by mail or otherwise and update the delivery time, but the delay will not exceed 10 working days.

 

DELIVERY CHARGES

The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered.

We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.

 

PRICING ERRORS

Our company will notify you of any error in pricing and you may elect to not purchase any Good where the price has been corrected.

 

SECURITY

Any personal information that you submit will be protected by our secure server.

Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.

 

PROCESSING YOUR ORDER

EXPRESS DELIVERY

If you place an express order before 2:00PM BJT (Monday to Friday), your order will be dispatched from our warehouse the same day. If your order is placed after 2:00PM BJT or on a Saturday or Sunday, it will be processed and dispatched the next working business day.

 

STANDARD DELIVERY

All orders with the Standard shipping option will be processed and dispatched from our warehouse within 1-4 business days. Our warehouse is a Monday to Friday operation, subject to Public Holidays.

 

PROBLEMS WITH YOUR ORDER

We want you have the best online shopping experience, so if you have any problems with your order, please contact our online service.